If you’re still unable to sign up to Zoom, contact your organization or school IT admin and ask them for help. Maybe the one you’re currently using fails to establish a stable connection to Zoom’s servers. → Use a different device to sign up. Some users confirmed they managed to sign up using a different device.

Certain browser extensions, adblockers, in particular, may interfere with Zoom’s website scripts preventing you from completing the signup process.ĭisable all the extensions while you sign up to Zoom and check if you can now register on the platform. If you’re not using Chrome, go to your browser’s official support page for detailed instructions on how to delete the cache.

Chrome For Android: Clear Cache, History, & Cookies.

How to Clear the Cache in Google Chrome.Here are some useful guides on how to do that: Clear the browser cache to strike it off as a possible cause of this issue. Its primary role is to speed up navigation by loading data faster after having stored part of it on your machine.īut oftentimes, your browser cache might block certain features of the websites you’re visiting. → Delete your browser cache. Your browser cache contains temporary files stored on your computer after you visited various websites. How to Always Start Firefox in Private Mode.How to Always Make Microsoft Edge Open in Private Mode.If you’re getting this message when using your browser in normal mode, try switching to private or incognito mode and check if that works. What Do To If Zoom Says You’re Not Eligible It is worth mentioning that users from the following countries are not allowed to access Zoom for regulatory reasons: Cuba, Iran, North Korea, Syria, and Ukraine. In other words, if you’re not 16 and you already entered your date of birth confirming you’re under 16, Zoom will remember that piece of information even if you modify the date of birth afterward and will prevent you from signing up.Ĭertain browser settings, the browser cache, or certain extensions you’re using might block some of Zoom’s website features, including the signup option. If you’re not signing up for school usage, keep in mind there’s an age limit of 16 the platform set in place for security reasons. Why Does Zoom Say I Am Not Eligible to Sign Up?

Create a zoom account